I have already filed a complaint with WikiFX for nearly six months, but the broker has not responded to my emails or provided an explanation for the account freeze. I am requesting WikiFX to help resolve this issue again.

I have been filing a complaint for over two months, and the platform has not contacted me. My emails go unanswered, my calls are not getting through, and customer service is not responding.

One of the trading accounts has a mistake; it is written as 581996, but it should be 581969.

We are currently verifying the situation and will contact you to resolve it.

This is the account manager who assisted me in opening the account. He claimed to be from the legal department and helped me with the account setup.

This is the email notification from the account opening platform. A total of four accounts are involved, and three of them have already been uploaded.

I request urgent processing, as I still have positions in my account. If I suffer losses, I will ask the platform for compensation.

My name is Wu Shuping. I opened an account on the VATEE platform and deposited 23,000 yuan a month ago for gold trading. After doing it for about 20 days, and it was convenient to deposit and withdraw money, so I opened three more accounts one after another. At about 9:00 a.m. on August 16, all accounts were suddenly frozen. I contacted the account manager and he said that I traded abnormally and manipulated the market. I have only four households, with a total of about 100,000 US dollars, how can I manipulate the market. So far, the platform has not communicated with me by email, WeChat or phone call. The account manager lost contact, the platform mailbox did not reply, and the phone could not be reached. Please investigate and help me get back my principal. I will give you a screenshot of the email address for opening the account, and screenshots of the fund status of the four accounts.