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Resolved
Unscrupulous platform!
Object
eightcap
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$21,685(USD)
Time
96day19hour

Mediation Progress
Hong Kong2023-11-21
Solved after user's confirmation
dundun6119
Hong Kong2023-09-26
Supplemental Materials
dundun6119
Can you please address my issue directly? How long has it been? As a third-party platform, shouldn't you assist in resolving these kinds of problems?
Supplemental Materials
Hong Kong2023-09-15
Supplemental Materials
dundun6119
When will your representative contact me? How long do I have to wait? You weren't like this when I was making the deposit.
Supplemental Materials
Hong Kong2023-09-08
Supplemental Materials
dundun6119
Please contact me again on a weekday. I did not receive any calls or emails from your platform.
Supplemental Materials
Australia2023-09-07
Reply
eightcap
The relevant representative has already contacted you by phone. If you have any further questions, please send an email to our customer service at global@eightcap.com.
Reply
Australia2023-09-07
Reply
eightcap
The relevant representative has already contacted you by phone. If you have any further questions, please send an email to our customer service at global@eightcap.com.
Reply
Hong Kong2023-08-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-08-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-08-16
Start Mediation
dundun6119








Unscrupulous platform! Everyone really has to be careful. I trade normally and cannot withdraw money after making a profit. I went to ask the customer service, but the customer service did not give feedback. They canceled my account after a few days without even giving me a reason. I even will not be allowed to withdraw the principal. This is clearly trying to eat my money. Everyone really don't trade on this terrible platform, domestic rights protection is too difficult!









Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
