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اردو
Resolved
tickmill does not give out money
Mediating Parties
TICKMILL
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$14,889(USD)
Time
15day23hour

Mediation Status
Hong Kong2023-06-12
Solved after user's confirmation
XIAOPEI
United Kingdom2023-06-05
Reply
TICKMILL
We and our LPs including Saxo, Barclays, and Lmax have reached an agreement of confirming customer's identity each other. And the user conducted illegal trading as a registered member of our LP before registering TM, so his account was terminated by the LP. He had deposited for trading when his identity was confirmed by our official staff. There's no profit made during the trading. As a user terminated by our LP, he also can't make a transaction at our company. Therefore, the user is required to provide relevant documentation so that we can confirm that if his information registered at our platform is consistent with that recorded by our LP. We had already reviewed his information a few day ago, and have informed him of withdrawing all his margin as soon as possible.
Reply
Hong Kong2023-05-29
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-05-29
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-05-27
Start Mediation
XIAOPEI
Withdrawal review takes one to two weeks. It's been more than a month. Still saying that the review deliberately did not give the money

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
