Davidzhw
2023-04-17 17:03
China
卡盘严重。行情数据丢失。
[Object]
TMGM
[Issue]
Others
[Requirement]
compensation
[Amount]
$700(USD)
[Time]
31day17hour
DavidzhwResolved
2023-05-19 11:07
China
TMGMReply
2023-04-19 10:56
Australia
Reply
Dear customer, we're very grateful to you for the information. With respect to your problem, please send the detailed information about your account and order by email to official customer service, mailto:support@tmgm.com, and we'll reply after an investigation. Thank you.
WikiFX Overseas Customer ServiceContact Broker
2023-04-18 13:35
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2023-04-18 10:49
Hong Kong China
Verified
DavidzhwStart Mediation
2023-04-17 17:03
China
Start Mediation
2023年4月5日,北京时间晚上22:32,平台时间17:32.黄金行情卡盘严重,价位一直卡在2017附近,没有波动,大概卡了5分钟左右。而其他平台的行情最低已经到2010了。5分钟后行情又上来,TMGM的行情才开始波动。我在2018附近的空单,我设置的移动止损,本来肯定盈利的,结果亏损出来。下图1-6都是TMGM的图表,第7张是IC的图表。即使现在登录TMGM,他们17:32至17.37的数据仍旧是缺失的。
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations