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Resolved
Slip nearly 300 pips during the Fed's interest rate decision
Mediating Parties
fpmarkets fpmarkets
Issue

Severe Slippage

Requirement

compensation

Settlement Amount

$3,000(USD)

Time

76day23hour

Mediation Status
Solved after user's confirmation
YIBUYIJIAOYIN

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YIBUYIJIAOYIN
When the Federal Reserve’s interest rate decision was announced in the evening, the platform slipped by nearly 300 points, and the lowest price was 1942.2. At the same time, I compared the data of Jinshi, Huitong Finance, and two other MT4 trading platforms. When the interest rate decision was announced, the lowest of all platforms was around 1945. However, all the long positions I held were liquidated around 1942.2 and the positions were negative, and due to the liquidation, the long orders I placed every other point from 1948 to 1959 could not be traded. The evening market peaked around 1978.8. If it is not for the serious platform slippage. My nightly profit is at least two to three thousand dollars. I am asking for $3,000 in compensation for my losses tonight. I contacted the Aofu platform and said that it was a liquidity problem. Other platforms were not affected, but Aofu was affected?

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