YUN66928
2023-02-23 16:45
China
股息扣款邮件没有提前一天或者半天发
[Object] 
DBG Markets
[Issue]
Others
[Requirement]
improve service
[Amount]
$28(USD)
[Time]
105day18hour
YUN66928Resolved
2023-06-09 11:03
China
DBG MarketsReply
2023-05-10 10:52
United Kingdom
Reply
Dear customer, the email about dividend deduction was delayed due to excessive consultation and orders in the service center. Please understand, and we'll deal with it as soon as possible. Your waiting with patience is greatly appreciated.
WikiFX Overseas Customer ServiceContact Broker
2023-02-24 11:36 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2023-02-24 08:55 Hong Kong China
Hong Kong ChinaVerified
YUN66928Start Mediation
2023-02-23 16:45
China
Start Mediation
uk100股息扣款是在停盘前几个小时才发的邮件通知，而且是在北京时间凌晨1点33分。亚洲正常作息凌晨1点30多分根本注意不到这份邮件。这是不合意的机制对用户而言不公平。
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