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Resolved
The account is banned from trading and no withdrawal
Object
eightcap
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$30,441(USD)
Time
36day0hour

Mediation Progress
Hong Kong2023-03-17
Resolved
JUJILIESHOU
Australia2023-02-15
Reply
eightcap
Dear customer, please send an email to global@eightcap.com, if you have any questions. Thank you.
Reply
Hong Kong2023-02-09
Supplemental Materials
JUJILIESHOU
I accidentally made a mistake, and have resubmitted the account name Yang Chengxi.
Supplemental Materials
Hong Kong2023-02-09
Reply
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please submit the correct account name. Thank you for your cooperation.
Reply
Hong Kong2023-02-09
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-02-09
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-02-09
Start Mediation
JUJILIESHOU

On October 20, 22, the account was banned from trading, and the withdrawal channel was also closed. I asked customer service to tell me that I had no permission to send an email, but I did not reply to the email.


Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
