FXTMReply

2023-02-27 14:48

United Kingdom

Reply

With respect to the trading problem of customer Wu Yuming, please send an email to the technology department tradeenquiry@fxtm.com for a more accurate investigation via your registered email at FXTM. In order to complete the investigation on the case in an effective and quick manner, we require the following information as much as possible, including 1. trading account number; 2. order number; 3. clear problem description; 4. your requirements; 5. other involved documents such as screenshot, MT4 platform logs. Our team would deal with your problem as soon as possible after receiving the information. And it will take 3-5 business days to conduct the investigation. Please feel free to contact us, if you have any questions. Please note that FXTM communicates with customer via only the verified company WeChat account which is easily recognized by customers. Thank you for supporting FXTM. We hope that it is helpful and will better serve you in the future.

WUSHENGSupplemental Materials

2023-02-08 12:16

China

Supplemental Materials

It's great for WikiFX to help forex investors with problems. My MT5 account is 1058***16. Thank you and please help me deal with the problem as soon as possible. The reason why I choose FXTM is that the platform boasts a good rating by WikiFX. So I select FXTM to trade with. It's value that WikiFX offers to not only expand regulated platform's market, but also dispel doubts of customers.

WikiFX Mediation CenterReply

2023-02-07 16:05

Hong Kong China

Reply

Dear customer, please submit the correct MT4/MT5 account. Thank you for your cooperation.

WUSHENGStart Mediation

2023-02-07 15:11

China

Start Mediation

富拓fxtm官网承诺入金为至尊后，赠金为入金的6％，结果一分都没有，fxtm 富拓不正规？ 从图中可以看出，一分也没有!骗汇友?骗客户？