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Resolved
The withdrawal submitted on December 19 has not been processed yet
Object 
eightcap
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$20,440(USD)
Time
146day20hour
Mediation Progress
Hong Kong2023-06-06
Solved after user's confirmation 
KM60228
KM60228Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Australia2023-01-13
Reply 
eightcap
eightcapThe related specialist has already contacted you about it.
Reply
Australia2023-01-12
Reply eightcap
Dear customer, we're folllowing up the case of withdrawal. You're welcome to directly contact the official online customer service, global@eightcap.com, if you have any problems. Thank you.
Reply
Hong Kong2023-01-11
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-01-11
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-01-10
Start Mediation KM60228
KM60228The withdrawal submitted on December 19th has not been processed yet. I asked the customer service and they said that they have been following up for you and delaying me. The withdrawal will not be issued.
Start Mediation
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Place large order, but usually got stucks. Small orders are fine
China
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Eightcap's withdrawal was rejected, and the funds in the account were canceled without reason.
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