FX1567124999
2022-12-16 01:12
China
xm内部人员泄露客户账号以及密码
[Object] 
XM
[Issue]
Others
[Requirement]
compensation
[Amount]
$2,080(USD)
[Time]
40day8hour
FX1567124999Resolved
2023-01-25 09:46
China
XMReply
2022-12-26 09:26
Cyprus
Reply
Dear customer, we have been complying with the confidentiality agreement internally and promised not to disclose user's privacy. Thank you
XMReply
2022-12-26 09:25
Cyprus
Reply
The customer's own operation caused the loss in his account.
WikiFX Overseas Customer ServiceContact Broker
2022-12-16 10:53 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-12-16 08:46 Hong Kong China
Hong Kong ChinaVerified
FX1567124999Start Mediation
2022-12-16 01:12
China
Start Mediation
平台内部人员泄露账户信息以及密码给其他人，导致我的账户被其他我不认识的人操作，从而导致我的钱全部亏损，我有他们泄露的客户账号名单，平台客服一直在拖延找借口，这完全是xm平台的责任，不想把名声搞臭就给我们赔偿损失
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