Global Broker Regulatory Inquiry Platform
WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download
Resolved
The Pepperstone agent was investigated and the platform did disconnect EA transactions for customers
Object
pepperstone pepperstone
Issue

Others

Requirement

other

Amount

$7,000(USD)

Time

82day16hour

Mediation Progress
Resolved
BAIHUTANG
Reply
pepperstone
Dear customer, with respect to your problem, please reach out to the official customer service. Thank you.

Reply

Supplemental Materials
BAIHUTANG
Zhu Xiaofei, the agent of broker Pepperstone in Shen Yang, China, unscrupulously and unskillfully made copy trading, leading to a loss of 70% principal in customer's account. Now he has escaped for being investigated, leaving an empty company. I contacted platform Pepperstone to ask them to cancel EA trading and give the account trading permission. The official Pepperstone in China didn't reply and help customer to protect the legal rights. I hope that platform will follow up case and solve the problem. Investors are advised to choose Pepperstone carefully.

Supplemental Materials

Contact Broker
WikiFX Overseas Customer Service

Contact Broker

Verified
WikiFX Mediation Center

Verified

Start Mediation
BAIHUTANG
Zhu Xiaofei, Pepperstone’s Shenyang agent in China, lost 70% of the principal in the client’s account due to wanton copying transactions without technology. Has been investigated to escape. The company evacuated. The customer himself contacts the Pepperstone platform, requests to cancel the EA transaction, and asks for the account transaction authority. The Pepperstone China regional officials ignored it and did not cooperate with customers to protect their legitimate rights and interests. I hope that the platform will supervise and handle it, and other investors will choose Pepperstone carefully!

Start Mediation

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

To view more

Please download WikiFX APP

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com