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Resolved
Rubbish platform, contact customer service, but they will not deal with it
Object
eightcap
Issue
Severe Slippage
Requirement
compensation
Amount
$11,000(USD)
Time
32day8hour

Mediation Progress
Hong Kong2022-12-31
Resolved
FX8996206652
Australia2022-12-01
Reply
eightcap
We have communicated with the customer about the problem.
Reply
Hong Kong2022-11-29
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-11-29
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-11-29
Start Mediation
FX8996206652
The stop loss position is at 41.00, the lowest position in the image is 41.01, and the actual stop loss position is 40.97. A dozen lots of orders are directly lost and then go up, no one handles it, it’s really rubbish
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
