ZAILUSHANG61232
2022-11-24 17:03
China
价格建仓设定在1739结果平台在1745再平仓，谨慎对待！
[Object] 
AvaTrade
[Issue]
Severe Slippage
[Requirement]
compensation
[Amount]
$10(USD)
[Time]
71day18hour
ZAILUSHANG61232Resolved
2023-02-04 11:36
China
AvaTradeReply
2023-01-05 11:34
Ireland
Reply
Dear user, thank you for choosing AvaTrade. With respect to your complaint, we are deeply sorry for the inconvenience caused. Please reach out to the customer service who will create a ticket, and then the specialist will deal with it. Thank you for supporting AvaTrade. Have a good time.
WikiFX Overseas Customer ServiceContact Broker
2022-11-25 12:58 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-11-25 10:15 Hong Kong China
Hong Kong ChinaVerified
ZAILUSHANG61232Start Mediation
2022-11-24 17:03
China
Start Mediation
我的卖单在1735.31，止损设置在1739的位置，但平台却在1745.04再给我平仓。询问她们的客服结果给的答复却推到市场波动大的原因，并不承认是自己平台的问题。 如果这一单属于重仓那么中间这100个点的损失还是客户自己承担？可笑
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