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اردو
Resolved
The real-time price of gold is more than $1 higher than other platforms and websites, resulting in liquidation
Mediating Parties
CXM
Issue
Others
Requirement
compensation
Settlement Amount
$10,887(USD)
Time
10day5hour

Mediation Status
Hong Kong2022-11-03
Solved after user's confirmation
MEIYICI
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
United Kingdom2022-10-25
Reply
CXM
Dear customer, we have followed up the case. Have a good time. Best Regards, CXM Support.
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Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2022-10-25
Supplemental Materials
MEIYICI
MT4 account: 2132588179 q
Supplemental Materials
Hong Kong2022-10-25
Reply
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please submit the correct MT4 or MT5 trading account, thank you for your cooperation.
Reply
Hong Kong2022-10-25
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-10-25
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-10-24
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MEIYICI
As a large platform supervised by FCA, gold opened at $1661.8 on Monday morning, while other platforms were at 1660. At around 6:04 Beijing time, the price of gold was 1663.3. The real-time spread was 38-60, resulting in 4 stop losses. The loss price is 1663.64-1663.96, and the total loss is 3954.2 US dollars. After comparing with the real-time prices of Oriental Fortune and other platforms, the others are in the range of 1662-1662.5. The opening price of the platform in this range, the highest price is higher than other platforms, because On Friday, the physical positive line was closed, and there was a possibility of intentional damage, resulting in the following 4 orders liquidation, resulting in insufficient margin.
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