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2022-10-13 20:21
China
易汇出金不到账
[Object]
Eightcap Eightcap
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$1,916(USD)

[Time]

16day22hour

2022-10-30 18:43
China
2022-10-28 10:57
China

Supplemental Materials

They directly closed my conversation without any reasons and solutions. And there's nothing I can do but waiting.

2022-10-28 09:47
China

Supplemental Materials

I submitted all the necessary materials including the bank statement, but they still kept delaying with the same excuse, and nobody replied.

2022-10-26 10:50
China

Supplemental Materials

The platform delayed customer's withdrawal for one month with an excuse and deleted the bad comments. They always give the same replies when I communicated with them. There was no one reply for over a dozen of days' mediation. WikiFX said that I would receive a reply within 7 days, but I just got the fake reply, which is reasonable?

2022-10-24 10:18
China

Supplemental Materials

They have delayed my withdrawal application for one month, with a range of excuses, even cancelling my bad comments on the broker.

2022-10-21 20:09
China

Supplemental Materials

They said so over a dozen of days ago. As of now, they still keep delaying the withdrawal.

2022-10-21 10:13
China

Supplemental Materials

Please give me a reply, no matter WikiFX customer service or EightCap customer service. It has been 8 days since the meditation.

2022-10-20 10:41
China

Supplemental Materials

It has already been 20 days, and they always explained it away with the same excuse every time when I contacted them. I hope you would be careful with platforms. Is such a platform entitled to be listed? Please do not recommend this kind of brokers so that we will have less troubles. A broker who claimed to run for over a dozen years can not guarantee a normal withdrawal. And the customer service makes auto replies like robot.

2022-10-20 10:24
China

Supplemental Materials

Please WikiFX helps me. The message has been read, but nobody contacted me. Although I communicated with them, they kept delaying the problem.

2022-10-19 08:33
Australia

Reply

The relevant staff has coped with your complaint.

2022-10-17 11:04
China

Supplemental Materials

I have sent the bank statement, but they kept delaying by fooling me. I have been waiting for 19 days since the withdrawal.

2022-10-14 11:08
Hong Kong China Hong Kong China

Contact Broker

2022-10-14 08:28
Hong Kong China Hong Kong China

Verified

2022-10-13 20:21
China

Start Mediation

易汇出金不到账,9月29号申请出金1,916.66美金,30号审批通过账户已经扣除金额,到10月13号钱还未到账,联系客服多次一直推脱找各种理由,联系客服直接关闭,发邮件也是人机回复重复的话。

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