XMReply

2022-10-13 08:40

Cyprus

Reply

Dear customer, with respect to your complaint, we have conducted a detailed investigation through the account, email and mobile phone number that you provided, but did not find any registration information about XM. At present, the XM APP works well. In addition, we did not receive your message in the customer service mailbox - chinese.support@xm.com. Warm reminder: there are many malicious clones of XM logo, website and App. So please raise your risk awareness and do not download and install any fake XM website or app to protect your private information. And our official website in China is https://www.x1m1world.online/cn/. If you have any questions, please feel free to contact the official customer service for help. You can visit XM official website https://www.x1m1world.online/cn/, and click into the Online Service in the upper right corner of the page to reach out to the customer service. XM provides 24 hours online customer service support from Monday to Friday, and we are very pleased to serve you. Have a good day.

FX2221910312Supplemental Materials

2022-10-02 10:21

China

Supplemental Materials

The XM APP trading system in mainland China posted an announcement on July 25. I haven't opened it since July 26, and nobody replied to my email.

FX2221910312Start Mediation

2022-10-02 10:06

China

Start Mediation

我是中国大陆的一名xm投资者，X M的App 在26号至今就打不开了。之前和公司联系的邮件也一直没有人回复。我想知道是什么情况？