XMReply

2022-09-28 10:15

Cyprus

Reply

Dear customer, first of all, thank you for choosing XM and your trust! With respect to the complaint about your XM MT4/MT5 account: 10098835, we have reported it to the relevant department for further investigation at the first time, and make the following replies: Firstly, depositing is available for 24 hour at the platform of XM. Please reach out to the online customer service immediately to provide page screenshot for further checking, if you are confronted with withdrawal unavailable. Secondly, XM warm reminder shows that we offer a broad spectrum of payment methods with UnionPay. Meanwhile, we also provide other deposit ways for members, besides UnionPay and OTC, such as multiple deposit channels like ewallet featuring real-time transfer, etc. Please feel free to contact the online customer service for help, if you have any questions about the operation. Thirdly, it is well noted that it's risky to deposit money into an account with insufficient funds. Please pay close attention to your position changes, and it is suggested that you put some money into the account with the same name for emergency, with a minimum amount of 5 US dollars for real time transfer. Finally, If any questions, you are welcome to visit XM official website https://www.x1m1global.net/cn/ at any time, and click into the Online Customer Service in the upper right corner of the page to contact the customer service for help. XM offers 24 hours online customer service support from Monday to Friday, and is very pleased to serve you. Have a good day.

guoyulianStart Mediation

2022-09-24 15:32

China

Start Mediation

最近一段时间纳指和磅美一直下跌，我在一周内入金七千多美金，昨天晚上磅美和纳指暴跌，我想入金防止爆仓时却无法入金，导致我的账户爆仓