bin 73414
2022-09-06 19:18
China
App无法登录
[Object] 
AvaTrade
[Issue]
Others
[Requirement]
other
[Amount]
$1,600(USD)
[Time]
73day14hour
bin 73414Resolved
2022-11-19 09:58
China
AvaTradeReply
2022-10-20 09:58
Ireland
Reply
Dear customer, thank you for choosing AvaTrade. With respect to your complaint, we are deeply sorry. Please reach out to the customer service who will create a ticket, and the specialist will deal with it. Thank you for supporting AvaTrade. Have a good time.
WikiFX Overseas Customer ServiceContact Broker
2022-09-07 12:22 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-09-07 10:59 Hong Kong China
Hong Kong ChinaVerified
bin 73414Start Mediation
2022-09-06 19:18
China
Start Mediation
2022.9.5号下午三点左右，爱华的期权交易APP无法登录，一直显示未能完成操作，网页交易端也无法登录，期间找客服 有的客服说可以正常登录 但是我这边就是登录不了，期间尝试过了以下操作：更换登录密码，更换设备，更换网络，重新下载软件，用有VPN的设备登录，以上操作都无法完成登录，爱🌹给的答复要么就是能正常登录要么就是已经反馈给了有关部门，试问一个交易软件出了问题不是应该会第一时间去解决吗 一天了都没有反应
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations