FXTMReply

2022-09-01 08:17

United Kingdom

Reply

Thank you for reaching out to us, in reference to your trading problem, in order to check it accurately for you, please send an email to the technical department tradeenquiry@fxtm.com via the email you registered at FXTM. In a bid to ensure a highly efficient and quick investigation, you are required to submit more information including 1. trading account number; 2. trading order number; 3. clear problem description; 4. your requirement in detail; 5. other relevant documents such as the screenshot of trying to place an order and closing position, MT4 platform log. Our team aims to deal with your problem as soon as possible after receiving your email.

YUMIANJINDINGWANJUYOUJINGWEIZHENLIAOBEIHUIXIAOXUANFENGStart Mediation

2022-08-10 21:11

China

Start Mediation

2022年8月10日晚20：30分，fxtm富拓严重滑点，我交易usdjpy 在135.111买入，止损设置在134.863，但是fxtm在133.572才触发止损，使我比预计多损失了1677美元，请平台为我主持公道，挽回我的损失