FENDOU3645
2022-08-02 12:01
China
无故交易爆仓
[Object] 
DBG Markets
[Issue]
Others
[Requirement]
compensation
[Amount]
$917(USD)
[Time]
52day20hour
FENDOU3645Resolved
2022-09-24 08:38
China
DBG MarketsReply
2022-08-25 08:25
United Kingdom
Reply
With respect to your problem, the exclusive customer service has replied that after checking your trading logs, it is confirmed that you operated the order by yourself and had a liquidation due to a sharp market fluctuation during trading.
FENDOU3645Supplemental Materials
2022-08-19 01:54
China
Supplemental Materials
I still have not received any reply for 20 days since making a complaint about the problem at WikiFX.
WikiFX Overseas Customer ServiceContact Broker
2022-08-03 10:05 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2022-08-03 08:43 Hong Kong China
Hong Kong ChinaVerified
FENDOU3645Start Mediation
2022-08-02 12:01
China
Start Mediation
刚入金1000美金，还没有五分钟，还在研究点差，突然就成交一手原油，随即原油行情暴跌，造成爆仓。后沟通无效，自己承担损失。
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