FXTMReply

2022-08-10 09:53

United Kingdom

Reply

Thank you for contacting FXTM. With respect to your problem, can you please send it to the email address at chinese@fxtm.com with the email registered at FXTM. in a bid to ensure an effective investigation in a quick manner, you should provide as much information as possible as below: 1. deposit date and channel; 2. full screenshot of the page of withdrawal available; 3. trading account number; 4. order number; 5. clear problem description; 6. the details of your requirement; 7. the related documents, like screenshot, MT4 platform logs. Our relevant department will deal with the problem as soon as possible once receiving the email.

CHAISIYAOSupplemental Materials

2022-07-31 10:42

China

Supplemental Materials

I still can not deposit money, which is the same problem that I reported before. The correct name is Chai Jutang, and my account is 10550568.

WikiFX Mediation CenterReply

2022-07-04 14:36

Hong Kong China

Reply

Dear customer, can you please submit the correct name. Thank you for your cooperation.

CHAISIYAOStart Mediation

2022-07-03 23:06

China

Start Mediation

反映的问题明明没有解决，可显示已经解决并赔付了1.34万元。