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Resolved
Withdraw on June 16 and deduct by platform on Jun 17, but it has not been received till now.
Mediating Parties
TICKMILL TICKMILL
Issue

Unable to Withdraw

Requirement

Withdrawal

Settlement Amount

$6,000(USD)

Time

12day23hour

Mediation Status
Solved after user's confirmation
QIUMI
Supplemental Materials
QIUMI
The money has not arrived for almost one month. I hope you can give me a specific reply as soon as possible.

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QIUMI
I have not received my money for over three weeks, which is really too long, and I hope you can deal with the problem as soon as possible.

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QIUMI
I heard that you are changing new payment provider. So how long can I receive the money? Can you please give me an approximate time?

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QIUMI
It has been around three weeks. Please deal with the problem as soon as possible. And I am looking forward to your reply. Thank you.

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Reply
TICKMILL
We have already contacted the payment provider to follow up the withdrawal case.

Reply

Supplemental Materials
QIUMI
Account name: Shen Yuquan. Withdrawal Number: x9sgs99nnrejb7zc

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QIUMI
Any official reply? To date, many investors have not received the money withdrawn. I hope you can give a reasonable explanation and deal with the problem as soon as possible.

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QIUMI
Account name: Yuquan Shen. Please check it.

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Reply
WikiFX Mediation Center
Dear customer, please provide the correct name. Thank you for your cooperation.

Reply

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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QIUMI
The transfer has arrived for the people who withdraw later than me, but mine has not not arrived. There is no clear explaination for that.

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