FX1528666611
Others
2020031861511974330
$80(USD)
22day22hour
FX1528666611Solved after user's confirmation
FXTMReply
Reply
Thank you for your information. In terms of your server and trading problem, in order to have an accurate verification, please email the technology department at tradeenquiry@fxtm.com with the email you registered at FXTM. In a bid to finish the investigation effectively as soon as possible, we need more information as much as possible, including 1, trading account number; 2, trading order number; 3, problem description in details; 4, your requirements in details; 5, other related materials for example the screenshots of orders and closed positions, MT4 platform logs. Our relevant team will make every effort to help you deal with the problem after receiving your email. And it will take 3-5 working days to contact the investigation. Please feel free to contact us, if you want to know anything.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
FX1528666611Start Mediation
Start Mediation
服务器断网严重，根本无法及时下单或平仓，断网时长达几十分钟
Statement：
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations