We have two payment channels. And you submitted a withdrawal application through one channel on the 25 of last month, but it was rejected due to the unmatched email address. On the next day, you submitted the application through the other, and the relevant department had processed it on the same day. Haven't you received the money withdrawn on the 26 of last month? If you have not, please email our customer service at cn@tickmill.com for inquiry.

1. The customer service said that there was a problem with the payment provider channel and delayed the withdrawal. 2. He then also said that it would be handled it today. 3. He did not handle the matter for the customer, and closed the customer service chat box. 4. Always perfunctory by saying that it will arrive in 2 to 4 working days