ZFXReply

2022-06-08 15:00

United Kingdom

Reply

Dear customer, customer service has checked and followed up the case in terms of your complaint. If you have any questions, please contact our customer service. 24h online customer service hotline 400 842 4611, email: customercare@zfx.com

FX8361831952Supplemental Materials

2022-05-19 17:56

China

Supplemental Materials

Three stop loss orders at 22:01:06, April 14th, 2022, order: 67384037; order: 67482230; order: 67425362. Four stop loss orders at 21:58:27, May 17th, 2022, order: 71323383; order: 71391843; order: 71522245; order: 72097570. I deposited 5,100 US dollars in the morning of May 17th.

FX8361831952Start Mediation

2022-05-19 17:47

China

Start Mediation

5-18日无名原因订单自动平仓、亏损2000美刀。（里面资金足够多、为了防止止损、当天入金5000美刀，晚上就自动止损2000美刀） 订单：71323383 订单：71391843 订单：71522245 订单：72097570 4月14日无名原因订单自动平仓、亏损1300美刀。（里面资金足够多的情况下） 订单：67384037 订单：67482230 订单：67425362 总亏损3300美金，也没收到任何提醒、多次找客服也没明确的解决办法，请相关部门核查情况，给个合理的解决办法。