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اردو
Resolved
The platform deducts money indiscriminately
Mediating Parties 
fpmarkets
Issue
Others
Requirement
other
Settlement Amount
$324(USD)
Time
32day22hour
Mediation Status
Hong Kong2022-06-04
Resolved 
KM60228
KM60228Australia2022-05-05
Reply fpmarkets
We confirm that a triple bonus was distributed due to an incorrect operation. So it requires an adjust that the extra bonus will be deducted. The customer service has communicated with you several times. If you still have any problem, please feel free to contact the customer service or account manager. We'll reply you as soon as possible.
Reply
Hong Kong2022-05-04
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-05-04
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-05-02
Start Mediation KM60228
KM60228Account 56006392 deducted a 42.71 and a 282.2 for no reason,,,,
Start Mediation
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