WUKONG49484
Others
2020031816211517242
$30,000(USD)
315day1hour
WUKONG49484Solved after user's confirmation
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Dear customer, with respect to your problem, please send the details of your account and order by email to the official customer service support@tmgm.com, and we'll conduct an investigation and reply to you. Thank you.
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4月25日晚间由于平台无法入金导致爆仓,当时账户爆仓单子总金额45000美金左右,当时联系了客户,说的4月26日可以恢复订单,但是第二天迟迟没有恢复订单,客户经理提供了选择赠金补偿的方式,我当时的诉求是3万美金,完成500手的任务,客户经理说去跟平台沟通解决,昨天从早上到晚上也一直在催催解决结果都没有回复,今天早上突然,在没有提前通知我并且没有经过我的同意前提下,恢复了订单,而不是4月26号沟通的增金方案,现在造成了我的账户很大损失,希望能得到帮助,有疑问请联系我,谢谢
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