FX3271584839
2022-04-27 17:17
China
严重滑点
[Object]
DBG Markets
[Issue]
Severe Slippage
[Requirement]
2020031816211517242
[Amount]
$500(USD)
[Time]
30day22hour
FX3271584839Resolved
2022-05-28 15:42
China
DBG MarketsReply
2022-04-28 15:38
United Kingdom
Reply
We confirm that the problem that the customer reported is normal slippage, and the customer service has explained it to the customer several times. But he didn't accept and even hurled abuse at the service staff.
WikiFX Overseas Customer ServiceContact Broker
2022-04-28 12:55
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2022-04-28 11:44
Hong Kong China
Verified
FX3271584839Start Mediation
2022-04-27 17:17
China
Start Mediation
此平台交易的每一个单子都处于滑点中,大多数都是零点几个点,我就不在乎了,每天都会有,不管行情大小他都滑点,平常2-5个点的滑点,特别是今天直接来了一个5个点的滑点 我就觉得不可思议。 找他们在线客户呢?也是说找客服经理,找客服经理呢 ,就一直说滑点正常 滑点正常我想知道2-5个点吃客户的钱 这也叫正常?
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations