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2022-04-20 08:23
China
Deposit does not arrive
[Object]
IC Markets IC Markets
[Issue]

Others

[Requirement]

2020031845111314470

[Amount]

$1,566(USD)

[Time]

54day23hour

2022-06-14 07:50
China
2022-05-17 08:14
China

Supplemental Materials

IC has asked me to upload a one month statement of account as an evidence, but I still have not received the money.

2022-04-20 14:20

Reply

Please contact the platform customer service.

2022-04-20 08:32
China

Supplemental Materials

I also have a statement of account, but I failed to upload it. I have no idea what the problem is.

2022-04-20 08:31
China

Supplemental Materials

I have a statement of account printed at the bank counter, but I was unable to upload it.

2022-04-20 10:19
Hong Kong China Hong Kong China

Contact Broker

2022-04-20 08:58
Hong Kong China Hong Kong China

Verified

2022-04-20 08:23
China

Start Mediation

I made a deposit of 10,000 RMB on April 15, 2022, and there are bank remittance details and transaction evidence to prove that it has been remitted and has not been returned. But the customer service said that they did not receive it. I asked to provide evidence, but it has not been provided.

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