English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Balance disappeared from the broker platform.
Object
IPCAPITAL
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$3,783(USD)
Time
43day9hour

Mediation Progress
United States2022-05-15
Resolved
FX3036203192
Canada2022-04-15
Reply
IPCAPITAL
Please email us at support@iprimecapital.com, and our specialist will check and solve it.
Reply
Hong Kong2022-04-04
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-04-04
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
United States2022-04-02
Start Mediation
FX3036203192

On 3/29/2022, when I logged into my account, a message appeared for the first time saying that I had to withdraw my funds by 3/27 because it could not work in the region where I live. And the balance that I had available to operate changed to zero. That is to say, it disappeared, the support Chat does not work, the email does not work either. I require the situation to be corrected to withdraw my funds. The balance he had was 3684.86. However, that amount is missing 20% of each reinvestment I make, in addition to the trading profit of the week prior to 3/29, which was never credited to my account. By checking the MT4 account, I can see my investment working with the robot.


Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
