The account is suspected of speculating the Hang Seng index by placing orders with leverage before or after holidays, and trading the product is likely to make huge profits or losses after Friday's open. The gambling trading has violated the leverage policy of our company. Our compliance team will decrease the position in order to balance the profit and loss, and the position closing price will take the market closing price on January 31 for reference according to the date on MT4 system.

Hang Seng index suspended on January 31, and opend at 9:15 am, February 4. But the open date February 1 above is wrong.

Rights protection order number: 70323457; Rights protection order number: 70323506; MT4 account number: 2132581419. I opened a few lots of HKG50P (Hang Seng Index spot, each lot is equivalent to 100 Hang Seng Index) on the CXM trading foreign exchange MT4 platform around 11:45 Beijing time on January 31st for long orders. 200 times leverage as shown in the figure, all are one-way long orders, and there is no illegal transaction. Each contract unit is 100 Hang Seng Index, and there is no position in other varieties. Becuase the market fell, before the close at 12:00, only 4 contracts (400 Hang Seng indices) were left due to liquidation, and the prepayment ratio was about 57% (the platform stipulates 50% liquidation), and the remaining positions were liquidated because it was less than 50%. At ten o'clock in the evening on February 1st, Beijing time, the account manager told me that the Hang Seng Index position was heavy via Wechatr, so I asked the account manager how to solve it, whether to deposit money to reduce the position. At that time, the Hang Seng Index was in suspension. During the negotiation, the CXMt trading foreign exchange platform suddenly manully liquidated my order number 70323457 and order number 70323506 into a total of 2 lots (200 Hang Seng Index contracts) during the suspension of the Hang Seng Index. During suspension period, I can’t carry out any transactions. They even manully liquidate the order at suspension price from backstage. Even the fraud platform wont do this. The CXM foreign exchange platform, the so-called big platform, just did it, and after that, they also remarked (LEV Abuse), which translates to abuse of leverage. I really don’t understand why it is called abuse of leverage. 200 times leverage is provided by the platform. The rules are set, I really can't think of where the violation is? Where is leverage being abused? I could have closed the position at 24240 after the Hang Seng Index opened at 9:15 Beijing time on February 1st, but the position was closed during the savage manual deletion of the order by the CXM Pakatan Harapan foreign exchange platform, which caused me a huge loss. , so please compensate me for the loss of closing the position after opening. Rights protection order number: 70323457, 1 lot of hkg50p Hang Seng Index long order (100 Hang Seng Index contract orders), the opening price is 23937.24 Hong Kong dollars, and the normal opening price at 9:15 on February 1st is 24240 Hong Kong dollars. During the suspension period, it was manually deleted. Single closing price of 23801.5 Hong Kong dollars, the middle spread of 439 Hong Kong dollars, 100 contracts, equivalent to a loss of 43,900 Hong Kong dollars Rights protection order number: 70323506, 1 lot of hkg50p Hang Seng Index long order (100 Hang Seng Index contract orders), the opening price of 23936.34 Hong Kong dollars , at 9:15 on February 1, the normal opening price is 24240 Hong Kong dollars. During the suspension period, the manual malicious deletion of single-type closing price is 23801.5 Hong Kong dollars, and the middle price difference is 439 Hong Kong dollars. For 100 contracts, the total loss of two orders above 43900 Hong Kong dollars is equivalent to a loss. : 87,800 Hong Kong dollars, which is equivalent to a loss of 11,256 US dollars. It is required to apply for the CXM Pakatan Harapan foreign exchange platform to compensate me for the loss of about 11,256 US dollars of orders that I mistakenly deleted during the suspension period. Thank you!