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اردو
Resolved
deducted my profit and commission without any reason
Mediating Parties
XM
Issue
Others
Requirement
Withdrawal
Settlement Amount
$20,447(USD)
Time
42day4hour

Mediation Status
Hong Kong2021-11-17
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2021-10-08
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2021-10-08
Verified
WikiFX Mediation Center
Verified
Hong Kong2021-10-06
Start Mediation
FX2222663593
ended my deal. They said I had violated the deal agreement, but they never provide evidence. is a big platform. How can I trust a platform like again if they just send me an email like this to inform me of a trade violation and deduct my profit and commission.A total of $13,337 in profit and $7,120 in commission was deducted.'s customer service never reply to my text. My trading account is 29098062 and I would like to know why my profit and commission were deducted.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
