FXCM has received your feedback. We are very sorry for not reaching you for a while. According to your account and phone number, we didn't find out any deposit history in the private account. So there's no any commission fees. Please confirm that the account information you provide is correct. Feel free to contact the our official customer service during the working time, if you have any problem. Thank you again for your support to FXCM. We hope to better service you sincerely.

I opened an account in September last year and the manager told me that I could be the agent if I introduced users to deposit more than $5000. My customer deposited $9000 and I received the commission as the email showed. Because I trust the platform, I did not withdraw it. But the customer said the platform often stopped working when trading and wanted to stop transaction. But the platform canceled the corporation suddenly and refused to show the commission in April this year. My account was blocked by them and did not receive the commission. Please pay me the commission I should get($237.8). I would continue to expose it.