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Resolved
I applied for a 3w USD and 2w USD UnionPay withdrawal before 3pm last Thursday. The platform was sure that the withdrawal applied for before 3pm during the day would arrive on the same day. Today is the 6th day, that is, the third working day. Yesterday I only got two very small sums of less than 2w RMB, the rest have not arrived by now. I called a lot of telephone consultation, but customer service has been repeatedly said he would follow up, other information can not be found.
Object
eightcap
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$54,000(USD)
Time
1day5hour

Mediation Progress
Hong Kong2021-09-08
Solved after user's confirmation
SHIJIDANYA
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Australia2021-09-07
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eightcap
You problem is still under processing. Please wait patiently~
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Hong Kong2021-09-07
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WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-09-07
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-09-07
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SHIJIDANYA
I applied for a 3w USD and 2w USD UnionPay withdrawal before 3pm last Thursday. The platform was sure that the withdrawal applied for before 3pm during the day would arrive on the same day. Today is the 6th day, that is, the third working day. Yesterday I only got two very small sums of less than 2w RMB, the rest have not arrived by now. I called a lot of telephone consultation, but customer service has been repeatedly said he would follow up, other information can not be found. I hope you can do me a favor. Thank you.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
