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Resolved
Fraud platform
Object 
GTCFX
Issue
Severe Slippage
Requirement
other
Amount
$9,000(USD)
Time
48day22hour
Mediation Progress
Hong Kong2021-10-18
Resolved 
BUWANGCHUXIN95829
BUWANGCHUXIN95829United Arab Emirates2021-09-14
Reply GTCFX
We offer two products, one is gold with floating spreads ranging from 15 to 30; the other, fixed spread 20. The customer basically traded the product with floating spreads, and we didn't receive any feedback from him. His account represents about $9,000, with profit being $1,259 and commission $7,653 respectively.
Reply
Hong Kong2021-08-31
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-08-31
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-08-30
Start Mediation BUWANGCHUXIN95829
BUWANGCHUXIN95829Severe slippage. They denied its problem and said it was due to customers and MT4.
Start Mediation
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