XMReply

2021-08-10 13:47

Cyprus

Reply

Dear customer, to begin with, thank you for choosing and supporting XM forex platform! Your XM MT4/MT5 account number is 29068256. We attach great importance to the experience and feedback of every customer. As for your complaint, according to verification, the customer service sent your complaint to the backstage in time and the backstage has been following up and coping with your issue after your first contact with the online customer on August 9th, 2021. The minimum deposit of UnionPay is USD 20. Generally, browsers developed by third parties, such as QQ, 360, and Baidu, will come with some plug-ins, which will cause problems with page loading. Please try to clear your browser's browsing history. It is recommended that you try to use the default browser or IE or Google Chrome that comes with your device to enter the membership area again to try to deposit, and website is https://my.xm-intl.com/cn/member/login. In addition to making deposits via UnionPay, XM provides you with other options so you can have a try, such as e-wallet, a method allowing instant transfer. You can also top up some reserve funds to the account with the same name and transfer inward in case of emergency. The minimum transfer amount within the account with the same name is USD 5, which is also an instant transfer. Hope you have a nice trading experience! If you have any other questions, please resort to XM official website, https://www.xm-intl.com/cn/, and contact the customer service online by clicking [online customer service] in the top right corner. XM is glad to help you 24 hours a day from Monday to Friday. We are grateful for your support for and understanding of XM! Thank you!

ZAILUSHANG15254Start Mediation

2021-08-09 11:01

China

Start Mediation

XM最低的入金标准是140人民币，但是输入140人民币后点击确认，界面确一直刷新不出来，当输入1400人民币时，确可以很顺利的进入，我试了很多次，试出来xm真实的最低入金是500元人民币，那么问题来了为什么要设置140人民币为最低入金标准，是否想用此等下流手断做虚假宣传，以此来吸引客服。是否构成虚假宣传了，