English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
One of my accounts is going to be wiped oou cuz the broker waiden my spread deliberately
Mediating Parties
TICKMILL
Issue
Severe Slippage
Requirement
other
Settlement Amount
$1(USD)
Time
31day10hour

Mediation Status
Hong Kong2021-07-04
Resolved
FX2931698208
United Kingdom2021-06-04
Reply
TICKMILL
The customer slipped due to the widening of the spread when the market opened. We have indicated the relevant announcement in the conditions of the official website and account introduction, and also provided users with screenshots.
Reply
Hong Kong2021-06-03
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-06-03
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-06-03
Start Mediation
FX2931698208
The spread of my account before normal trading hours was within 0 to 5, most of the time it was 0. I got up on June 3, 2021 and saw that the spread of the account became 53 pips. I can lose money on my account, but I deliberately chose it. My point difference is endless, I will try my best to complain.

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
