Dear customer, FXCM has received your feedback. I'm sorry that I haven't been able to contact you. After checking, your withdrawal has been processed and should have arrived. If you have any questions, you can contact the customer service on FXCM official website at any time during service hours. Thank you again for your support of FXCM. We look forward to providing you with better services.

The FXCM account number is 9*******.

Dear customer, could you provide the correct MT4/5 trading account number, please?

I applied for a withdrawal of $37 on February 1 but I haven’t received it yet. I asked the customer service many time but they delayed my application on grounds of the Spring Festival. But it is not the first time that we celebrated the festival, why don’t u prepare for it? Customers waste their time now because of u. On the other hand, if it is not because of the Spring Festival, that means you cheat us.