ATFXReply

2021-02-26 13:42

United Kingdom

Reply

In terms of this complaint, the IB traded on behalf of their customers in violation of our company's regulation, badly hurting the customers' interest and ATFX's reputation. So the customers made complaints against our company. We have been underlining that all the staff of ATFX and IB are prohibited from providing real-time trading signals, custodial trading service and even trading on behalf of customers etc. We are working to protect the personal interest of every customer of ATFX, and hope the IB actively communicates with their customers. The related account will be frozen at the first time once the problem is solved. Thank you!

69944Start Mediation

2021-02-03 12:30

China

Start Mediation

大家好，以上是平台ATFX的部分内幕，希望所有散户团结一起联合抵制！！ 第一“平台恶意亏损客户资金”ATFX直接穿仓导致帐户还欠平台钱。 第二“严重滑点”“止损无效”，1905多单止损设置在1895，实际成交价格却在1877，比日内最低价还要低。止损即便设置了也无效！亏损最大时成交，反之即便你盈利，带止盈却无法成交。 平台给出的说法是点差扩大，止损无效这是很正常的现象 第三“冻结资金，删除出金权限，平台工作人员威胁”，平台吃客户亏损，后台直接删除用户的出金权限，目前无法出金，联系平台人员威胁若曝光后果自负，平台客服不断敷衍处理