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Resolved
Severe Slippage makes forced liquidation
Object 
eightcap
Issue
Severe Slippage
Requirement
other
Amount
$1,000(USD)
Time
31day3hour
Mediation Progress
Hong Kong2021-02-11
Resolved 
LANGTUTENG5373
LANGTUTENG5373Australia2021-01-12
Reply eightcap
We have already contacted you by telephone and explained the questions including slippage. If you have any question, please contact us at customerservice@eightcap.com.
Reply
Hong Kong2021-01-11
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-01-11
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-01-11
Start Mediation LANGTUTENG5373
LANGTUTENG5373The SL of EightCap is useless, so my positions were wiped out. But the platform said it was normal.[d83d][de02]
Start Mediation
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Severe slippage in EightCap
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