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Resolved
Fraud platform
Mediating Parties
KCM Trade
Issue
Scam
Requirement
other
Settlement Amount
$300(USD)
Time
30day1hour

Mediation Status
Hong Kong2020-12-09
Resolved
QIQINGLIUYU
Mauritius2020-11-09
Reply
KCM Trade
According to the anti-money laundering regulations and user agreement announced by KCM, customers who withdraw funds right after deposits without making a single transaction will be charged a 12% commission fee. The customer has been repeatedly informed by the customer service before the withdrawal, and the platform's regulations was also shown to the customer. The withdrawal was only approved after the customer agreed the terms. We always explain and show the relevant regulations to customer, and we will only approve withdrawals of customer who agree to be charged the commission fee and who insist on the withdrawal. Well, our headquarters controls risks strictly and ask us to rigorously comply with anti-money laundering regulations.

Reply
Hong Kong2020-11-09
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-11-09
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-11-09
Start Mediation
QIQINGLIUYU
The difference between the exchange rate is huge. When I deposit, it's 6.7. When I withdraw, it's 5.9. This is a fraud platform. There are some brokers which aim to swindle domestic customers. Don't give your money if you prosfit and the rate when you deposit is so low. Your account will be closed if you expose what they have done. I an so speechless. Pleae stay away from such fraud platforms, free from being cheated again.

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