Global Broker Regulation Inquiry App
About WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Slippage and no compensation
Mediating Parties 
TICKMILL
Issue
Severe Slippage
Requirement
other
Settlement Amount
$67(USD)
Time
46day0hour
Mediation Status
Hong Kong2020-12-20
Resolved 
WOAISHEERGEN
WOAISHEERGENUnited Kingdom2020-11-20
Reply 
TICKMILL
TICKMILLThe client did not accept the explanation. Investors could contact the customer service via email. Once receiving the email, our customer service will process it.
Reply
United Kingdom2020-11-18
Reply TICKMILL
Under processing
Reply
Hong Kong2020-11-04
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-11-04
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-11-04
Start Mediation WOAISHEERGEN
WOAISHEERGENThe position wasn't closed at the stop loss price which I set. It should have been closed at above $15 but it wasn't closed untill slip to the minimum price, making me lose $82. There was a same thing with my stop limit order once. The price of the order which profited $10 wasn't changed and only $5 lefet after closing it. It's immoral. Please bewae of it.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Sudden slippage of 60 pips
China
Next
The withdrawal in Tickmill hasn't arrived yet
China
To view more
Download the WikiFX App
