Gusxe
2020-11-04 16:24
China
止损滑点，并且拒不提供补偿赔付
[Object] 
Tickmill
[Issue]
Severe Slippage
[Requirement]
2020031816211517242
[Amount]
$67(USD)
[Time]
46day0hour
GusxeResolved
2020-12-20 17:08
China
TickmillReply
2020-11-20 17:07
United Kingdom
Reply
The client did not accept the explanation. Investors could contact the customer service via email. Once receiving the email, our customer service will process it.
TickmillReply
2020-11-18 13:54
United Kingdom
Reply
Under processing
WikiFX Overseas Customer ServiceContact Broker
2020-11-04 19:44 
Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2020-11-04 17:24 Hong Kong China
Hong Kong ChinaVerified
GusxeStart Mediation
2020-11-04 16:24
China
Start Mediation
中国时间早上9点，我有一个挂到触发但是止损没有严格帮我止损。本来15美元左右的止损直接滑到9点钟最低价才给我止损，导致我损失了82美元。之前也碰到一次止盈被滑的情况，已经盈利10美元的单子止盈的时候价格条也没有变动，平仓后只剩5美元。这已经是非常不道德的事情，请大家留意。 请大家小心
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