The agent’s complaint is a dispute between this agent and his superior. The company did not owe any commission as the superior agent has not continued to serve the company, and there is no commission in the company. As such, we cannot help him repay the commission to the complainant. The company doesn't have special responses to the issue. Investors are recommended to negotiate directly with superior agents or resort to legal channels.

EmperorFinancial was owned by Emperor Group. It has been established for several decades. I thought it was reliable but that was not the case. I complained to the customer service but they weren’t responsible for it. It is obviously a brand deception! My commissions weren’t transferred to me but my superior. They went along with each other in their evil deeds. So my superior isn’t afraid of my complaints and doesn’t transfer my commissions to me. People who is trading with EmperorFinancial or cooperating with them should be careful, especially the people who has sth. to do with 599.