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اردو
Resolved
Without notice, KVB PRIME canceled the crude oil price and closed my position compulsorily.
Mediating Parties 
KVB
Issue
Scam
Requirement
other
Settlement Amount
$345(USD)
Time
34 day 5 hour
Mediation Status
Hong Kong2020-05-28
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Comoros2020-04-28
Reply KVB
There are arrangements for customer service to follow up and explain the situation.
Reply
Hong Kong2020-04-26
Appendix 
AASHISHUILIUNIAN
AASHISHUILIUNIANI opened an account on March 25, 2020. I didn't receive the platform notification that the wti product should be canceled, and the client's position must be closed.
Appendix
Hong Kong2020-04-26
Appendix AASHISHUILIUNIAN
AASHISHUILIUNIANI opened an account on March 25, 2050, but did not receive a notice that the wti product was cancelled.
Appendix
Comoros2020-04-24
Reply KVB
The official website has issued an announcement to cancel the crude oil transaction. The customer has not read and complained. The customer service has been arranged to follow up to explain the situation.
Reply
Hong Kong2020-04-24
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-04-24
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-04-24
Start Mediation AASHISHUILIUNIAN
AASHISHUILIUNIANWithout notice, KVB PRIME canceled the crude oil price and closed my position compulsorily, causing losses.
Start Mediation
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