I deposited 6,000 to 7,000 yuan in total. My two subsequent withdrawals totaled less than 3,000 yuan and have been delayed for almost a year with no response. The official email address is also unresponsive.

FX5909657157

Hong Kong04-11

In March 2025, deposited 100 dollars, earned 108 dollars and wanted to withdraw but the funds never arrived, customer service chatbot replies, website blocked, trading account cannot be logged in, black platform

FX3519000614

Hong Kong03-13

Can't withdraw. The platform has disappeared with my money!

LABIXIAOXING

Hong Kong2025-12-05

Scam platform, unable to withdraw even $200. Withdrawals never go through, and the customer service reps are complete frauds.

FX3848742278

Hong Kong2025-11-17

The principal cannot be withdrawn

FX1178286821

Ireland2025-10-31

Unable to withdraw, it has been over a month, causing me to lose funds.

you kei bun.

Hong Kong2025-10-14

Unable to withdraw, the withdrawal request made on July 3rd has not been credited to date.

FX2868082860

Hong Kong2025-10-13

Can't even log in directly, it's like the website just pulled the plug on the internet.

FX3086820874

Hong Kong2025-10-12

Since June, withdrawals have not been processed, and customer service responses have been mechanical. The account manager is now unreachable. How should we handle this situation? Can we file a case collectively? Can mainland authorities consolidate the cases to help safeguard our funds?

GAOJIJIAOYIYUANJ

Hong Kong2025-10-11

Last year's performance was acceptable, but this year, issues have started to emerge gradually.

JIUBAN.

Hong Kong2025-10-10

As of October 9th, they've completely absconded and started to delete website info, MT45 cannot connect, and there's no information available on the official website login. The next step will likely be the official website page becoming inaccessible.

FX5883190962

Hong Kong2025-10-09

The platform is unresponsive, withdrawals are not being processed, and then they sent an email saying it's because of the National Day holiday, but many people still can't withdraw. It feels like they've absconded. I hope the platform can expedite withdrawals soon, and not betray users' trust.

BUDINGKESHUIZAI

Russia2025-10-05

They're not processing the withdrawal, it's been so long. The review was approved but they just won't fulfill the final withdrawal step.

FX1658073324

Australia2025-09-26

I applied for a withdrawal back in August but was unable to complete it. I then asked customer service to return the money to my account. On September 15th, I reapplied for a withdrawal, but even after 10 days now, the funds still haven’t arrived. This scam platform is now preventing withdrawals.

RANSHAODEXIAOTUOLUO

Hong Kong2025-09-25

Since early June, they have failed to fulfill their promise of processing withdrawals within 24 hours. The delays grew progressively worse until withdrawals stopped altogether. Currently, successful withdrawals have been pending for over two months without any resolution. Contacting the official customer service only yields robotic responses, instructing users to wait indefinitely for "financial processing.\" From mid-August, the website stopped updating its content, and email inquiries went unanswered. Now, absurdly, they’ve posted a new announcement shirking all responsibility, claiming the flood of online complaints stems from \"fake platforms." How shameless—do they really think the overwhelming number of complaints isn’t due to their own refusal to process withdrawals for users?

FX5883190962

Hong Kong2025-09-25

I captured an announcement from the HTFX website. In the announcement, they say: 1. HTFX operates legally and in full compliance with international and local regulations. 2. The fraudulent clone websites have seriously harmed investors and damaged our brand reputation. 3. We have gathered evidence and will take strict legal action against these clone entities to protect the rights of our clients. 4. Access HTFX services only through our official website and verified communication channels. 5. Avoid trusting any non-official platforms or suspicious contacts. 6. Reach out to our official customer support if you have any doubts. However, as a client, I personally experienced it: I couldn’t even withdraw funds. When I contacted customer service, I was only told to be patient. Emails weren’t even answered. What other excuses do you have? Don’t feel like a victim.

Scorpion91

Indonesia2025-09-24

Warning! HTFX is unable to withdraw funds, a mere $570, and even the principal is not being returned!

FX1658073324

Australia2025-09-24

HTFX withdrawal has not arrived in a month, let's all report this public account Hainan Tenglian Trading Co., Ltd. nationwide. They previously used this account specifically for withdrawals.

XIAOMUBIAOA

Hong Kong2025-09-23

For those of you who are at HTFX, maybe now you are happy with the money you have from stealing clients' money, but remember that nothing will last forever, in fact this is the beginning of your destruction and misfortune, remember that evil deeds will not end well, hopefully you will repent soon.

Scorpion91

Indonesia2025-09-18

Unable to withdraw funds, it has been over a month.

FX3780079295

Hong Kong2025-09-16