User Exposure List of IUX

Exposure

Exposures: 34

Repeated “Missing Deposits”

Repeated “Missing Deposits” That never gets resolved – Major Red FlagThis is now the second time I am facing the same issue with IUX. My deposit was successfully debited and I provided full proof including UTR. Still, I received a standard response saying the funds were “not received” and I should check with my bank. Here is the serious concern: The exact same thing happened to me last year. At that time also, I was told the funds were “not received”. After multiple follow-ups, the amount was eventually credited. So the question is simple: If the funds were not received, how were they credited later? This shows a clear pattern — deposits are initially denied and only acknowledged after repeated follow-ups. For a financial platform, this is extremely concerning. Clients should not have to chase their own money after it has already been debited. I have full proof of transactions and communication. I strongly advise traders to be cautious with deposit withdrawal reliability.

Withdrawal not possible

I've never seen a platform as unique as this one—extremely low transaction fees, smooth order execution, and a top-notch mobile app. However: -Customer service is terrible, it's hard to chat with support -KYC takes 5-6 attempts to succeed -Deposits take 12 hours to process -Withdrawals take over 24 hours and are still in processing, plus they don't support Techcombank and Vietcombank (they support deposits but not withdrawals) Oh, and there's also a rate difference of over 400 VND between deposits and withdrawals.

Unable to Withdraw

I placed a withdrawal order from 10:26 - October 16, 2025, but couldn't withdraw and the system kept showing 'pending'. When I asked support how long I had to wait, they didn't respond.

Withdrawal is pending

I withdrew my money on 03/06/2025, and until today, 6 days have passed on 09/06/2025, but I still have not received the withdrawn amount in my bank account. I have texted the support team but have only received a response to wait. The withdrawn amount is $2666 Mt5: 1828621 Email: bichphuong6195@gmail.com

Withdrew successfully but didn't receive the money.

I withdrew money from IUX but haven't received it yet. The system says the withdrawal was successful, but the money hasn't hit my account. When I reported it, they told me to wait 24 hours and report it again. After 24 hours, I reported it and they said they would send the matter to the head office and are now waiting for a response.🌀

Withdrawal Still Pending

My withdrawal has been pending for over 10 days since March 31st. When I complained on their chat platform, they only told me to wait for an email from iux support. After receiving an email from iux support, I was only told to wait again without any clarity. Despite repeated emails, the answers remain the same with no updates on my withdrawal. I've requested to withdraw $1140.

Withdrawal still pending for over 4 days!

I made a withdrawal request with this IUX broker, but the status is still pending after four days. I've contacted their live chat and support daily, but they always say the same thing - to wait for 24 hours. However, it's been over 4 days and the withdrawal status is still in pending. What's going on?!!

Scam and fraud

Unable to withdraw any money including own capital,,,shit scam and fraud

they are again scamming

they are again scamming me they never give withdrawals again they scammed me sent success notifications for withdrawal but its not arrived into my bank account yet

Deposit cryptocurrency USDT

Deposit cryptocurrency as 58 USDT. The money did not enter the trading account. Contact support and request the transfer slip with the TXID number. I have sent all the information and notified that they will contact me back. After checking, I have been depositing money since 27/2/2025 at 21:54. So far, when I emailed to inquire, they replied that they will contact me back. Very bad.

There was a platform malfunction

The platform was disabled during the transaction

stop using IUX

withdrawal not given since 15 days

inappropriate order closing

I am very disappointed with this broker's service. I experienced a very unreasonable difference in order closing prices. I closed the Buy position at the price of 2677.11, but the broker actually closed it at the price of 2676.77, even though market conditions at that time were stable without significant fluctuations. This caused my balance to decrease unfairly to the point of experiencing losses. When I submitted a complaint and included evidence, my complaint was ignored and only given general reasons such as slippage, without any attempt to explain or prove the matter in detail. As a broker that claims to use a Market Execution system, transparency and accuracy in price execution are very important. However, this experience shows indications of practices that are detrimental to customers. I do not recommend this broker to anyone. If you prioritize honesty and transparency, you should look for another broker who is more trustworthy.

not giving my hard earned money

withdrawal are pending since 7 days they say it ll not take more then 5-15 minutes or 24 hours totally fraud not giving my withdrawals and no reply on emails

I requested a withdrawal but the money did not arrive.

Registration email: thanhtamphan1221@gmail.com Wallet ID: 1812431 Currently, I am trading at IUX. However, when I requested to withdraw money to my bank account, IUX stated that it would be processed within 24 hours, but it has been more than 24 hours and the money has not been transferred to my bank account. In the message notification board, it says that it is being reviewed. I contacted support, but I keep receiving requests to wait. I am very worried and afraid of losing money, and I don't know how long I have to wait. The withdrawal time was 17/12/2024 16:19 and until today, 19/12/2024, it is still under review.

unable to withdraw everytime they do the same

worst broker they do not even reply in the email withdrawal is pendig since 5 days.

I withdrew money but the platform has not transferred the money back.

I am currently trading at iux. However, I deposited money with Cryto, but when I withdraw, there is no cryto, and I have to withdraw to the bank, but it has been more than 24 hours and I still haven't seen the money transferred. In the message notification table, it says it is being reviewed. I have contacted support but still keep receiving requests to wait. I feel anxious and don't know how long to wait. The withdrawal time is from 21:00 on December 9, 2024, and today is December 11, 2024, and I still see the status as under review. I hope to receive support.

Deposit not done

I I I was I was make deposit on iux use methode e-payment amount 486.08 usdt network bep20 with TxId: 0x6eb6ea02bc1c65a4b5a26a252b999ad8c84666ee097b83d04c15329df77ba7aa Every people can check on the blockchain was successed and i confirm to customer service at binance say the transaction was completed. But until now over 17 hours still not done to my mt5: 1790964 I was contac cs and support but still now it's not fix it

Sugeng Priatno

Indonesia2024-12-11