Global Broker governance & inquiry App
Exposure

30 pieces of exposure in total

Severe Slippage

ALTERED CANDLES

TAKE PROFIT, IT DOES NOT GIVE ME PROFITS. I already realize that this broker is a fraud, he could not respect my profit, that day I made about 4 sales with a period of 4 hours (start at 8 p.m. and close at 1 a.m. next) and the profit was the same. but there was 1500 pips difference when he closed the trade. but in the image it is not expressed, but in graphics it can be appreciated. Fortunately it was in demo. This broker already generated distrust in me, I do not plan to invest real money in this broker. For the following reasons. 1. altered take profit. 2. Many people say that you cannot withdraw your winnings

Peru Peru 2024-04-26 23:17
Peru Peru 2024-04-26 23:17
Unable to Withdraw

Quotex does not allow withdrawal.

Hello everyone, on 04/15/2024, I made a withdrawal of 52 USD. Before, the broker made the withdrawal immediately to the Binance Pay account, this time the withdrawal did not arrive, it has already taken more than 5 business days than the usual ones that they ask for 3-5 days. Please I NEED your help.

Colombia Colombia 2024-04-23 23:13
Colombia Colombia 2024-04-23 23:13
Unable to Withdraw

ALTERED CANDLES

TAKE PROFIT, IT DOES NOT GIVE ME PROFITS.. I already realize that this broker is a fraud, it could not respect my profit, that day I made about 3 sales with a period of 4 hours (start at 8 p.m. and close 1 of the day next) and the profit was the same. but there was 1500 pips difference when he closed the trade. but in the image it is not expressed, but in graphics it can be appreciated. Fortunately it was in demo. This broker already generated distrust in me, I do not plan to invest real money in this broker. For the following reasons. 1 . také profit altered. 2. Many people say that you cannot withdraw your winnings.

Peru Peru 2024-04-21 05:49
Peru Peru 2024-04-21 05:49
Scam

They emptied my account

On Monday morning, April 15, I raised the account to 197,150 dollars and by noon I no longer had the profits. They emptied my account. They sent me a notice that they were giving me 400 dollars in bonuses.

Mexico Mexico 2024-04-20 07:53
Mexico Mexico 2024-04-20 07:53
Resolved

Claim for withdrawal and account recovery

My situation is the following: I tried to make a withdrawal of the balance but I could not do it since my account was not confirmed. I asked quotex support to send me the confirmation email. They responded that my email address did not exist. Again I requested They edit my profile to change the email address so they can send me the confirmation email and I can withdraw the balance. I have not had a response until today. I send a screenshot of the support response and the main screen of the email inbox that I put in the account profile where it is confirmed that the address provided does exist. I would like you to review the profile to change the email or send me a new confirmation email. Thank you.

Argentina Argentina 2024-04-20 01:03
Argentina Argentina 2024-04-20 01:03
Resolved

Hello, good afternoon, my name is Isaac Rodriguez.

My case today was from the quotex broker who has not responded to me for more than 8 days about a withdrawal I made and neither have the customer service people responded to me. At first I withdrew and everything was going very well because they were a small bunch and Now that it is an amount by everything I have invested and I managed to recover some of the investments I have made and they do not want to make the deposit, the truth is it is unfair and there are also YouTubers who invite you to enter the platform like JESUS TRADERS WHO INVESTS YOU AND WANTS YOU TO DEPOSIT BY FORCE AND PROMISES TO DO OPERATIONS WITH YOU AND ONLY LIES AND SO WHAT HAPPENED TO ME I WAS JUST CONFIDENT AND DEPOSITED UNTIL I WAS IN DEBT PLEASE FRIENDS EVERYONE IN GENERAL IF YOU READ THIS MESSAGE DON'T MAKE THIS MISTAKE PLEASE ××QUOTEX×× IT IS NOT RELIABLE DO NOT FALL INTO THE TRAP PLEASE 🙏 IT IS NOT CONVENIENT FOR YOU TO RESPOND AND THE TRUTH THANKS TO THIS EXPERIENCE I WILL NO LONGER DO IT LOOK AND SEE THEY DO NOT ANSWER ANYTHING I HOPE YOU CAN HELP ME RECOVER THIS PLEASE 🙏

United States United States 2024-04-19 01:36
United States United States 2024-04-19 01:36
Unable to Withdraw

Withdrawal cancellation and account emptying

Today it happened to me that I put 10 dollars in the account and won 143... when I withdrew they disabled my account for a few hours and after that when I was able to re-enter the account I only had the initial 10 dollars and the profits were no longer there. They canceled my withdrawal and took away what I earned...

Argentina Argentina 2024-04-16 10:00
Argentina Argentina 2024-04-16 10:00
Resolved

Closing my account for no reason

Hello, good afternoon, I have been operating at quotex for more than a year and a half and today, April 15, 2024, without any reason, my account was suspended. I received a notification that my account was suspended for violating the company's rules and policies, something that is not correct, at no time do you carry out such a violation of the rules, I am waiting for a logical response and to make the corresponding claims. I do not know if this could have happened to someone else and if they have already resolved the case since I have funds in my account, please help me, thank you.

Colombia Colombia 2024-04-16 04:24
Colombia Colombia 2024-04-16 04:24
Resolved

Account closure

Hello, good afternoon everyone, I have been operating at quotex for less than a month and today, Monday, 04/15/24, after operating during the morning, when trying to operate after noon the cell phone application asks me to log in, when I try to log in it skips me a notification that my account was suspended for violating the company's rules and policies, something illogical, especially given the fact that I have a negative balance and have $273 in the account and I consider that they closed it by mistake since there is no reason Logically, I made the corresponding claim to the support and now I will wait for the response, I just hope it is not delayed, and I would like to know how long it can take to restore my account and if you can give me your help in addition to asking if someone was able to resolve a case like this , thank you.

Argentina Argentina 2024-04-16 03:28
Argentina Argentina 2024-04-16 03:28
Unable to Withdraw

Quotex does not give me the money from more than 6 days ago

On April 2, 2024, I made a withdrawal of $81. After the 48 hours that the broker says it takes, I received nothing and on top of that I removed the option to cancel the withdrawal. Then when I wanted to contact them they said that they would give me the money between 3 and 5 days but it turned out to be all a lie since it was almost a week later and I did not receive my money. Contact support and they do not respond, contact the email and neither do they. I would like to know if it can be solved or why because it seems like they scammed me and it seems a disaster to me that these platforms can do it just like that without receiving consequences. I am very angry and I don't understand how things like this can happen with brokers.

Argentina Argentina 2024-04-09 07:54
Argentina Argentina 2024-04-09 07:54
Unable to Withdraw

An error occurred when registering an email

When I registered for the platform, an error occurred in my email and the money was transferred, until now my email has not been confirmed and I cannot withdraw my money and no email has been sent to me.

Egypt Egypt 2024-04-02 22:17
Egypt Egypt 2024-04-02 22:17
Unable to Withdraw

They closed my account

Hello, I had an account on the quotex platform with which I was operating normally. But they closed my account from one moment to the next. I had money in it which I need to recover supposedly as a precaution. They closed it so that no one withdraws my money. I made the claims and I am waiting for the answer. I don't know if you can help me. That is the deposit and the email that tells me when I want to enter.

Argentina Argentina 2024-03-20 09:46
Argentina Argentina 2024-03-20 09:46
Scam

Account closure without refund of funds

I made my deposit on the platform of $1570.70 from my Binance Pay wallet. I only made a few operations and then I withdrew my funds. However, it did not let me withdraw the next day. They closed my account and did not tell me why. I sent them emails and documents. They asked for verification but didn’t give me any response. I keep writing to them requesting a refund and they tell me that I have already withdrawn the amount for the refund and that they will no longer accept any messages from me. I have lost contact with that department and I haven’t received my refund. They haven’t given me any answer. The scam broker manipulates its graphs and if you beat him, he closes your account. Keep away from this broker forever!!!

Peru Peru 2024-02-12 08:07
Peru Peru 2024-02-12 08:07
Others

Deposit is not arrived

Good morning, I deposited 700 USD to my broker but it doesn't arrive. I contacted quotex support and they act like they don't understand what I'm writing to them. I sent the deposit message and they blocked my quotex account. After so much effort, I managed to unlock it. but I don't get my investment back, they don't give me any solution.

Ecuador Ecuador 2024-01-11 04:31
Ecuador Ecuador 2024-01-11 04:31
Scam

Fraud- Account manipulation

I had my account at $20.6k (20 thousand US dollars), and I wanted to raise it little by little, and suddenly I got an email saying to follow a link to have my account deleted... I didn't follow the said link and I opened my account in Quotex which did not give me access, it told me that my email was not registered, I proceeded to reset the Password and I finally managed to log in when I was inside the Broker, the surprise was that my Real Account was in $1.09 and that there were operations of $1,000 and all of them lost, I wrote to support and they told me that the only one who can access the account is me... And they never solved my problem, they washed their hands of it... Then I went back to deposit $400 and in less than 1 hour they emptied my account again, leaving it at 0, now I am afraid to enter that Broker because of this bad experience. In addition to being quite in debt, I have to return money to many other people who invested... In The total investment was 4.8k (Four thousand eight hundred dollars) and in 5 days I raised my account to 20k and all my money disappeared... Since I am a Trader and now I better operate in IQ Option than if it is a regulated Broker, I do not eat Quotex has its headquarters in a Tax Haven and no one knows who the owner is. Be careful not only with this Broker but with all Brokers that are not regulated. Here is the evidence that in less than 1 hour they hacked me and over-operated, causing me to lose more than 20 thousand dollars at a time, which according to them they say I was the one who operated.

Ecuador Ecuador 2023-12-21 22:26
Ecuador Ecuador 2023-12-21 22:26
Others

Deposits do not credit to account

One time, I made a deposit via OVO Indonesia and my balance was deducted from OVO and it was declared sent (successful). However, until now, the deposit has never entered my account at Quotex. I've reported via Help, but never got a solution. These funds have left my OVO balance and were never credited to my Quotex account, the transaction failure notification on Quotex did not necessarily return my OVO balance. Until now the deposit funds have disappeared.

Indonesia Indonesia 2023-12-17 19:02
Indonesia Indonesia 2023-12-17 19:02
Unable to Withdraw

The withdrawal order has not arrived and has passed 35 days

It's a fraudulent company, and the withdrawals suddenly stopped and haven't arrived from last month until now, and support tells me to wait and no problems have been solved.

Egypt Egypt 2023-12-03 07:50
Egypt Egypt 2023-12-03 07:50
Scam

Unable to withdraw

Platforms that can deposit but won't withdraw are so uncreditworthy... Please expose this platform to prevent more people from being cheated!

Hong Kong China Hong Kong China 2023-10-01 00:54
Hong Kong China Hong Kong China 2023-10-01 00:54
Resolved

IT WON'T ALLOW ME TO WITHDRAW MY MONEY

I made a deposit for 105 dollars and 60 dollars. After that I tried to make a withdrawal, it took more than 4 hours, so I canceled and made another withdrawal for a smaller amount. I contacted support because more than 24 hours had already passed and they told me that I had to wait 48 hours or, failing that, 3 to 5 days. I did and kept contacting them. After this time I wrote to them and they gave me an excuse that my data was invalid that I should wait, and they never responded again. Despite this, I continued sending messages to support without receiving a response. It's been more than a week and they took away the option to even cancel that withdrawal so that I can't cancel that order, and it stays as an invalid withdrawal. (which is totally false, when I asked them for proof they never provided it to me)

Venezuela Venezuela 2023-08-31 07:43
Venezuela Venezuela 2023-08-31 07:43
Unable to Withdraw

my withdrawal says it was successful, and nothing arrives

My withdrawal took 10 days to become successful but it did not reach my binance account

Venezuela Venezuela 2023-08-24 01:02
Venezuela Venezuela 2023-08-24 01:02
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