Global Broker Regulation Inquiry App
About WikiFX
Exposure

Exposures: 61

Scam

Tickmill backend administration executed an unauthorized manual balance deduction of $331.24 USD from my trading accountwithout providing any valid reason or transparent proof.

Tickmill backend administration executed an unauthorized manual balance deduction of $331.24 USD from my trading accountwithout providing any valid reason or transparent proof. When I contacted their internal compliance team, they flatly rejected my genuine claim and closed the ticket without any fair resolution. They are manipulating retail accounts and seizing client profits arbitrarily. I have already lodged a formal complaint with the financial regulator for investigation. Do not trust Tickmill, your funds are not safe here!

PakistanPakistan05-30
PakistanPakistan05-30
Scam

this broker is cheater

this broker is cheater scamer fake broker it all staf are fake he was get withdraw my 652.33 dollar he get transfer my amount to his own wallet 😭😭😭i already own losses its get scam with me i deposit 200 dollar i get profit 652.33 dollar i withdraw 852.33 dollar it was remove my 652.33 dollar from my client account please help me

PakistanPakistan05-19
PakistanPakistan05-19
Scam

Suspicious Price Manipulation on Tickmill

I would like to report a serious issue I encountered while trading with Tickmill. During a live trade, I placed a SELL position on CADJPY based on clear bearish movement observed in TradingView. At that moment, the market was already going down, and my position should have been in floating profit. However, on my MT5 account under Tickmill, the price movement was significantly different. Instead of reflecting the same bearish movement: • MT5 showed a delayed or inconsistent price feed • My trade went into a negative floating PnL of around -$100 • While TradingView clearly showed that the market was already dropping This raises serious concerns: 👉 Why is there a discrepancy between Tickmill’s MT5 price and TradingView? 👉 Why did my SELL position go negative when the market direction was already correct? 👉 Is there price manipulation or abnormal spread/slippage happening on Tickmill’s side? This is not a small fluctuation, it directly affected my funds and trading results.

PhilippinesPhilippines04-02
PhilippinesPhilippines04-02
Unable to Withdraw

I requested a withdrawal three days ago, but the funds haven't arrived. Today, my account has been restricted and I can't even log in. Can anyone help with this?

This platform is terrible. I deposited $5,000, and after losses, my balance is down to $3,500. Not only are they not processing my withdrawal, but they've also locked me out of my account.

AustraliaAustralia03-03
AustraliaAustralia03-03
Unable to Withdraw

They took my money and won't give it back.

On December 7, 2023, I transferred 23,000 USDT to my Tickmill account via the OKX exchange. Despite providing Tickmill with all the necessary information, including the full transaction ID, this amount has not been credited to my account and it appears that my funds have been withheld. For approximately three days, I have repeatedly contacted customer service via both email and phone, but no concrete solution has been offered. I am only experiencing a process of being kept waiting and stalled, which is undermining trust and creating victimization. My request is for the $23,000 USDT to be transferred to my Tickmill account without delay and in full, or for the same amount to be refunded to me. I want this injustice to be rectified immediately and for the process to be explained transparently.

TurkeyTurkey2025-12-11
TurkeyTurkey2025-12-11
Unable to Withdraw

Unable to withdraw funds, account was directly wiped clean. Scam platform.

Unable to withdraw funds, account was directly wiped clean. Scam platform.

PhilippinesPhilippines2025-11-14
PhilippinesPhilippines2025-11-14
Scam

Experience of losing money and encountering fraud.

Recently, I had a very bad experience while trading on Tickmill, and I want to share it so that other traders can consider carefully before depositing money here. During trading, I tried to deposit more money to hold the order but couldn't proceed. This issue not only caused inconvenience but also led to a serious consequence: my account suffered heavy losses overnight, as I was unable to supplement capital in time. The inability to deposit money at the right moment made me question the transparency and credibility of Tickmill. Although it might be a technical problem, I couldn’t rule out the possibility that the platform intentionally creates difficulties for traders, causing financial damage. I share this story to warn fellow traders to be careful and consider thoroughly before trading on Tickmill, so they don't end up losing money unfairly like I did.

VietnamVietnam2025-10-27
VietnamVietnam2025-10-27
Severe Slippage

Terrible Experience

I've tried various brokers in Latam and Tickmill has been the worst. When I opened a position, the execution was several pips up and my operation started with negative $20 in a RAW account, which is unacceptable. I made a claim with evidence, and they responded 4 days later, telling me it was a demo account and to "learn how to use the platform", with a rude tone and zero professionalism. In that time, I had to close in negative to avoid burning the account. They don't have online support and they don't solve anything. I've seen other Latam traders report the same: sliding prices, misleading spreads, and a total lack of transparency. Terrible experience: I don't recommend Tickmill.

ChileChile2025-10-03
ChileChile2025-10-03
Scam

I export coffee beans,

I export coffee beans, and to mitigate exchange rate risk, I opened an account on your platform to trade USD/IDR. However, the data provided by your Indonesian team is severely delayed! While it performs normally when the international market is stable, your quotes lag by 3-5 minutes when important data is released, causing all my hedging orders to be executed at the worst possible prices! Even worse, you deliberately widen the spreads in the backend, increasing the normal 5-point spread to 25 points during critical periods! I contacted customer service, but your Indonesian manager brazenly claimed, "This is normal market behavior!" We export agricultural products, and our profits are already slim. This deception has resulted in a direct loss of 350 million rupiah! Now that harvest season has arrived, I don't even have the funds to pay farmers their advances. My entire supply chain is on the verge of collapse!

IndonesiaIndonesia2025-08-31
IndonesiaIndonesia2025-08-31
Scam

The crappy Indonesian-operated

The crappy Indonesian-operated system, coupled with a hilariously fake "data foundation," is practically driving users into a fire pit! Yesterday, I traded based on the EUR/USD data your system pushed, and the real-time price was clearly stable. Just as I entered a large position, the market suddenly plummeted! When I tried to close my position and stop my loss, the crappy Indonesian system froze. When it finally recovered, my account was liquidated, with over $50,000 wiped out in an instant! I complained to Indonesian customer service, but they played dumb in their broken English, saying, "Data delays are normal!" You're using delayed data to trick users into placing orders, then system lags prevent stop-loss orders, and then you're blaming them when things go wrong. This Indonesian team isn't providing service; they're simply stealing money!

IndonesiaIndonesia2025-08-30
IndonesiaIndonesia2025-08-30
Scam

As a broker

As a Vietnamese broker, I had very high expectations for Tickmill, but my experience was utterly disappointing. The following section will detail the platform's issues based on actual data and personal experience. When trading gold against the US dollar (XAU/USD), the platform advertises spreads starting from 0.0 pips, but in reality, these spreads often spike abruptly. For example, during normal market liquidity periods (such as 10:00 AM Hong Kong time), the spread suddenly jumps from 0.6 pips to 3.2 pips without warning. We recorded five such abnormal fluctuations within a week, leading to an additional cost of approximately 15%. Avoid trading on this platform.

VietnamVietnam2025-08-28
VietnamVietnam2025-08-28
Others

टिकमिल के दुर्भावनाप

टिकमिल के दुर्भावनापूर्ण स्प्रेड की वजह से मुझे 480,000 रुपये का नुकसान हुआ। जब भारतीय रिज़र्व बैंक ने अपनी ब्याज दर संबंधी घोषणा की, तो मैंने USD/INR पर 83.50 का स्टॉप-लॉस लगाया। बाज़ार अचानक पाँच सेकंड के लिए रुक गया, और जब वह संभला, तो उसने 83.80 पर एक ट्रेड दिखाया—30 अंकों की असामान्य गिरावट। इससे मुझे 60,000 रुपये का नुकसान हुआ, जो 2,000 मीटर सूती धागे की कीमत के बराबर है। मेरे 15 में से 11 ट्रेड 25 अंकों से ज़्यादा गिर गए, जिससे कुल 525,000 रुपये का नुकसान हुआ। हालाँकि, मैं ICICI बैंक के प्लेटफ़ॉर्म पर भी ट्रेडिंग कर रहा था, और स्प्रेड लगातार 5 अंकों के दायरे में रहा। सेबी की जाँच से पता चला कि टिकमिल भारत में पंजीकृत भी नहीं है; इसका तथाकथित "नियमन" केवल सेशेल्स FSA द्वारा किया जाता है—बिल्कुल दिल्ली की सड़कों पर नकली डिप्लोमा बेचने वालों की तरह। इस ब्रोकर पर मेरी तरह भरोसा मत करना।

IndiaIndia2025-08-28
IndiaIndia2025-08-28
Others

Spread Tickmill can

Tickmill's spreads can spike when Bank Indonesia (BI) announces interest rates. On the 15th, I traded USD/IDR. The spread, which is usually 10 pips, suddenly jumped to 55 pips after the central bank data was released. I immediately lost 6.6 million rupiah after placing the order. Withdrawals were even worse. I requested an 80 million rupiah withdrawal in March but only received 68 million rupiah by mid-April. They deducted a 'fund custody fee' of 15%. I asked to see the fee documentation, but they couldn't provide it, citing 'platform regulations.' BAPPEBTI's announcement stated that 'Tickmill operates without a license,' but I initially ignored it.

IndonesiaIndonesia2025-08-28
IndonesiaIndonesia2025-08-28
Severe Slippage

Tickmill has always had

Tickmill has always had a good reputation in the Indonesian forex community, which attracted me to open an account. Their so-called "low spreads" are conditional, but their real killer feature is slippage! On the night of the non-farm payroll report, I placed a short position in gold with a stop-loss at 2640.5. After the release of the non-farm payroll data, gold prices skyrocketed. Normally, my stop-loss should have been triggered between 2641 and 2642, but the platform's transaction price was directly at 2645, a 4-point slip. My account was completely liquidated, with a loss of nearly $1,500! I took screenshots of the Reuters market data and the platform's transaction records at the time, and the two completely mismatched. I also placed the same position on other platforms (such as IC Markets and Pepperstone), and they executed at almost the same stop-loss price, while Tickmill's slipped by 4 points. If you're looking for a stable trading environment, Tickmill is definitely not the

IndonesiaIndonesia2025-08-27
IndonesiaIndonesia2025-08-27
Others

During my time trading

During my time trading with Tickmill, slippage has become incredibly frequent. Market fluctuations are relatively stable, and trading should normally proceed smoothly. However, when I placed a buy order, the price I set was $1,850 per ounce, but the actual transaction price was $1,855 per ounce, resulting in a $5 slippage. Instead of making a profit, I actually suffered a loss. I initially thought it was just a fluke, but subsequent trades left me completely devastated. In one crude oil trade, I set a stop-loss price of $55 per barrel and a take-profit price of $60 per barrel. But when the market price quickly rose to $59 per barrel, I suddenly experienced abnormal slippage. Over the past month, at least 15 of my 20 trades have experienced varying degrees of slippage, with each trade resulting in an average loss of over $200. In total, I've lost over $3,000 due to slippage.

IndonesiaIndonesia2025-08-26
IndonesiaIndonesia2025-08-26
Severe Slippage

Slippage and margin calls

Slippage and margin calls on the Tickmill Forex platform are a double whammy of despair. I'm incredibly angry about your actions! During my time trading on this platform, I've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips, resulting in significant losses from the outset. And when the market moved against me, the platform's malicious manipulation made me even more miserable. I reported the issue to the platform, but not only did they refuse to acknowledge their mistakes, they also verbally abused me. Tickmill, your treatment of investors has seriously disrupted the order of the forex market. I hope regulators will intervene swiftly and severely investigate you, so that victims like me can receive the compensation and justice they deserve.

IndonesiaIndonesia2025-08-25
IndonesiaIndonesia2025-08-25
Scam

Complaint Regarding Tickmill’

I would like to draw your attention to a troubling experience with the broker Tickmill concerning their “Welcome Bonus” offer: 1. A welcome bonus account was opened and the advertised USD 30 bonus was credited. 2. After successful trading, the account balance grew to USD 130. 3. A minor discrepancy in the name on the bonus account prompted me to contact support, and I was explicitly informed that this issue could be overlooked and would not affect my ability to withdraw profits. 4. Despite this assurance, the bonus account was abruptly disabled without prior notice, citing a “breach of terms and conditions” but providing no details about which rule was violated or any opportunity for clarification. This sequence of events suggests a practice of attracting traders with a bonus, allowing them to trade profitably, and then closing the account on vague grounds to keep the profits.

IraqIraq2025-06-06
IraqIraq2025-06-06
Unable to Withdraw

I cannot withdraw money even though I am on the same network.

Tried to withdraw in every way but waited for more than 24 hours.

South KoreaSouth Korea2025-02-04
South KoreaSouth Korea2025-02-04
Resolved

fraud and scam

The company for various reasons could not return my money after 10 days. I am very disappointed with this.

TaiwanTaiwan2024-11-27
TaiwanTaiwan2024-11-27
Resolved

Withdraw trouble..

can make a deposit. but can't withdraw with the same method.... I don't know whether the money will be returned or not..

TaiwanTaiwan2024-11-22
TaiwanTaiwan2024-11-22
Report
Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com