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Banning backend access, suspending my account, and playing dead for two months—The D prime platform swallowed my $7,340 without providing a single piece of evidence!

席地而坐
Within 1 year
Unverified

Exposure

Amount involved: $7340.15 (Account $5340.15 + Wallet $2000). Two months. Zero response. Zero evidence. Zero explanation. D prime platform, you're not just swallowing numbers, you're swallowing my hard-earned money. The platform issued a "complete violation" notice and confiscated $7340. But please tell me: Which rule was violated? Which order? Which technical indicator? Nothing. No terms, no order number, no technical evidence. According to financial evidence rules, the burden of proof lies with the party making the claim. The platform is empty-handed, yet they want to swallow my money. This isn't risk control, it's robbery. My trading strategy is breakout trend trading executed by an EA—pre-placing breakout orders at key levels, holding the position in the direction of the trend after triggering, using standard stop-loss and take-profit orders plus a trailing stop-loss at breakeven, automatically canceling any unexecuted trades. No hedging, no locking in positions, no price manipulation. This strategy has been running for years with licensed brokers like XM and TMGM without any problems. D prime says I violated regulations, where's the evidence? Show it. Transaction and withdrawal records are the strongest evidence. From March 1st to April 1st, I traded 11.55 lots of London Gold, holding positions for minutes to hours, all in the same trend, with no arbitrage characteristics. All four withdrawals during this period passed risk control review and were credited to my account. If there were truly violations, would risk control allow four withdrawals? The most absurd thing is the platform's own actions: a $3000 withdrawal was approved on March 30th but did not arrive, and the account was restricted; after submitting records on April 2nd, the platform confirmed there were no violations and released the withdrawal; on April 3rd, the withdrawal was rejected without reason; and on April 7th, the account was directly frozen. Releasing the account first and then freezing it is contradictory and has no reasonable explanation. And to this day—work orders are not being processed, backend permissions are disabled, trading account login is restricted, customer service emails use "no permissions" as an excuse, and no one has contacted me. For two months, I've been contacting the account manager daily, only to receive the words "processing." After more than a month of follow-up, on May 11th, they finally sent a vague "violation notice" with no substantive content. Unprocessed work orders – ignored. Disabling in the backend – blocked. Account login restricted – withheld. Shifting blame via email – passing the buck. No one contacting – absconding. Same account, same policy: the platform initially claims compliance, then claims complete violation. Two months of zero response, zero evidence, zero explanation; delaying instead of processing, remaining silent to evade evidence, attempting to legitimize the embezzlement of customer funds with a single, meaningless statement. This isn't risk control; this is defaulting on debts. This is blatant robbery!

Original

禁后台、封账户、装死两个月——德璞平台吞我7340美元,连一条证据都不拿!

涉事金额:7340.15美元(账户5340.15+钱包2000) 两个月。零回应。零证据。零解释。德璞平台,你吞的不是数字,是我的血汗钱。 平台一纸"完全违规"通知,7340美元直接没收。但请问:违反了哪条?哪笔订单?哪个技术指标?什么都没有。没有条款依据,没有订单编号,没有任何技术证据。按照金融举证规则,谁主张谁举证。平台两手空空,张嘴就要吞钱,这不是风控,这是抢劫。 我的交易策略是EA执行的突破型趋势交易——关键位预埋突破挂单,触发后顺势单向持仓,标准止盈止损加保本移动止盈,未成交自动撤销。无对冲、无锁仓、无抢价。这套策略在XM、TMGM等持牌券商跑了多年,从未有任何问题。德璞说我违规,证据呢?拿出来。 交易记录和出金记录就是最硬的证据。3月1日至4月1日,伦敦金11.55手,持仓数分钟到数小时,全是同方向趋势交易,无任何套利特征。期间四次出金全部通过风控审核并到账。如果真违规,风控能放你四次? 最荒唐的是平台自己的操作:3月30日3000美元出金获批未到账,账户被限;4月2日提交记录后平台确认无违规并放行;4月3日出金又被无故驳回;4月7日账户直接冻结。先放后封,自相矛盾,没有任何合理理由。 而截止目前——工单不处理,后台权限禁用,交易账户限制登录,客服邮件以"无权限"为由推诿,没有任何一个活人联系我。两个月,我每天对接客户经理,得到的永远是"正在处理"五个字。催了一个多月,5月11日才甩出一句模糊的"违规通知",没有任何实质内容。 工单不处理——漠视。后台禁用——封锁。账户限登——扣押。邮件推诿——甩锅。无人联系——跑路。 同一账户、同一策略,平台先说合规放行,后说全盘违规。两个月零回应、零证据、零解释,以拖延代替处理,以沉默逃避举证,以一句废话企图合法化侵吞客户资金。 这不是风控,这是赖账,这是明抢!

3h

Hong Kong

Unable to Withdraw

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