I deposited $3,000 on May 11 and my sister deposited $2,000, totaling $5,000. I requested a withdrawal on the 22nd. Today I received a message saying my order has an error and they won't process the withdrawal. I hope the platform can help resolve this. They are using various excuses to refuse withdrawal, asking me to take videos and provide transaction receipts. I am not good at operating these. I strongly request the platform to help me withdraw.